| Author |
Thread Statistics | Show CCP posts - 3 post(s) |
Manic Velocity
Aliastra
Gallente Federation
96
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Posted - 2015.03.28 17:29:38 -
[1] - Quote
CCP Falcon wrote:This was the same with EVE: Source too. The numbers on the books don't represent the order numbers. 
Are you able to provide any estimates on how long it should take for the orders to ship? I was order #54 (March 20th, 11:25AM) and it's been in "Processing" for the last few days.
I took a screenshot of my receipt from the website, but it looks like I never received an email or any other confirmation of my order even though my card was billed.
Also, someone might want to look into the ticketing system on the Art of New Eden website. I tried to submit a ticket regarding this and kept getting an error saying something like "Please remove any scripts or html tags".
"I pissed off a Russian by stealing his salvage. It was nice knowing you guys. o7"
@manicvelocity
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Manic Velocity
Aliastra
Gallente Federation
97
|
Posted - 2015.03.29 15:11:56 -
[2] - Quote
Adacia Calla wrote:Yourmoney Mywallet wrote:As far as the HTML/Script error is concerned: don't use any signs like " / or the like. No sure if fullstop/period is allowed, but just avoid any others. Thanks. no punctuation at all apparently. http://puu.sh/gU35o/ce1158eb63.png
*crosses fingers*
Confirmed. I was able to submit a ticket so long as I didn't use any punctuation at all.
Hope to get a response soon.
"I pissed off a Russian by stealing his salvage. It was nice knowing you guys. o7"
@manicvelocity
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Manic Velocity
Aliastra
Gallente Federation
97
|
Posted - 2015.03.30 14:19:29 -
[3] - Quote
CCP Falcon wrote:Legion Masser wrote:So CCP? Are you gonna answer our inquiries?
Why do European customers get to use Fed EX and get emailed date of arrival details while we North American customers must use UPS and get no indication on where our package is and when its coming ?
All we get is a "processing" in our Orders page We don't decide who ships stuff for our partners. I'll have a hunt around for further information to see if I can clear up when stuff will be shipped
Thanks for the update. Very much appreciated. :)
"I pissed off a Russian by stealing his salvage. It was nice knowing you guys. o7"
@manicvelocity
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Manic Velocity
Aliastra
Gallente Federation
98
|
Posted - 2015.04.01 15:50:51 -
[4] - Quote
Just got mine. I also experienced the "sticky pages" defect, though it's fairly minor. The white spots are hardly noticeable unless you're specifically looking for them. And it looks like whatever caused the pages to stick together can be rubbed off with some very gentle persistence.
My main concern is how I'm going to keep this white leather clean! Time to stock up on rubber gloves, I guess.
That said, I'm still very happy with how it turned out and I can't wait to go home and give it a thorough read. Hopefully CCP will be amicable in replacing the copies with more serious defects.
"I pissed off a Russian by stealing his salvage. It was nice knowing you guys. o7"
@manicvelocity
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Manic Velocity
Emergent Dynamics
102
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Posted - 2015.04.06 16:35:13 -
[5] - Quote
Ai Mei wrote:I dont even have a tracking number. I would like to know where it is at so I can get it or instruct the driver on where to go, because a lot of times people get the deliveries in my area wrong. Especially since my city changed the street numbering system a few years ago.
Have you tried submitting a ticket through your Art of New Eden store account? I got a response within a day and my order shipped very soon after.
"I pissed off a Russian by stealing his salvage. It was nice knowing you guys. o7"
@manicvelocity
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